22Win Privacy Policy

Table of Contents

What We Collect

22Win Philippines collects various important information such as:

Identity Information, which includes name, date of birth, and address to verify identity and ensure compliance with legal requirements.
Contact Information, such as email address and phone number for account communications and support.
Account Information which includes login credentials, such as username and password for account access.
Account History, as a record of user activities, including placed bets, deposits, and withdrawals.
Payment Information, represents financial data related to deposits and withdrawals, such as bank account numbers and payment method details, to process transactions securely.

22Win Philippines uses its players’ data information for several purposes including:

To create and manage user accounts, ensuring secure access and personalized experiences.
To facilitate deposits, withdrawals, and other financial transactions securely and efficiently.
To verify user identity and prevent fraud, ensuring compliance with legal and regulatory requirements.
To provide assistance and respond to inquiries, improving overall customer service experience.
To send information to users about promotions, bonuses, and platform-related updates, with user consent.

22Win Philippines provides player data for the following purposes:

Player data information is shared with vendors and third-party service providers who assist with various functions such as payment processing, customer support, and data analysis.
22Win Philippines is required to protect your data and use it only for specified purposes. Data may be shared with 22Win subsidiaries or affiliates for operational purposes, including marketing and service improvements.
Personal data may be shared with other parties if users provide explicit consent for specific purposes, such as marketing collaborations or promotional events.
Information may be shared in aggregated or anonymous form that does not identify individual users, enabling analysis and reporting without compromising privacy.

We have strict security policies and procedures for handling personal data, ensuring that all employees understand the importance of protecting user information.
We have clear incident response plans to handle data breaches and protect users if an incident occurs.
Only authorized personnel have access to users’ personal data. Strict access controls are implemented to prevent unauthorized access.
We use strong encryption technology to protect sensitive data during transmission and storage, thus maintaining the security of user information.

You have the right to request a copy of personal data we hold about you and know how that data is used.
You have the right to request correction of inaccurate or incomplete personal data.
You have the right to request deletion of your personal data under certain conditions, such as when the data is no longer needed for collection purposes.
You have the right to request restriction of processing of your personal data if you believe that data is inaccurate or has been processed illegally.

We reserve the right to update or modify this privacy policy at any time.
Users will be notified of significant changes via email or notification on our website.
Any updates or changes to the privacy policy will take effect on the date specified in that notice.
Users are advised to periodically review the privacy policy to stay informed about how we protect your personal data.

Live Chat: Available on our website for instant assistance.
Email: Send your inquiries to email@22win.com and our team will respond within 24 hours.
Phone: Contact us at [phone number] for direct support.